Field Applications Scientist – Lab Diagnostics (Remote)

F. Hoffmann-La Roche AG; Houston (TX); Remote; USD 70,000 - 129,000; Full time

Benefits offered by this job

Company car

Job summary

Roche is seeking a Field Applications Specialist to serve the Mid-South region, primarily supporting the Houston, TX area. You will install, train, and troubleshoot Roche diagnostic instruments and software in customer laboratories throughout the product life cycle.

The role is remote/field-based with substantial travel (50%+), requiring strong communication with lab stakeholders and the ability to work independently. A company car is provided.

Qualifications

• Bachelor’s degree in Biology, Chemistry, Cell Biology, Biochemistry, Medical Technology, Clinical Laboratory, and/or relevant experience.
• Experience in clinical laboratory or IT in a clinical lab environment (3+ years).
• Strong communication and stakeholder management abilities.

Responsibilities

• Install and validate complex diagnostic instruments, software and reagent applications at customer sites.
• Deliver on-site training to laboratory personnel on Roche systems and workflows.
• Provide on-site technical issue resolution and root-cause analysis to minimize downtime.
• Collaborate with sales and other Roche teams for pre-sales demonstrations and post-sales support.
• Maintain accurate records of service activities and travel using Roche CRM system.

Skills

Effective communication

Project management

Customer consultative skills

Coaching & mentoring

Independence & autonomy

Education

Bachelor’s degree in Biology, Chemistry or related field

Tools

CRM system

Job description

Roche is seeking a Field Applications Specialist to serve the Mid-South region, primarily supporting the Houston, TX area. You will install, train, and troubleshoot Roche diagnostic instruments and software in customer laboratories throughout the product life cycle.

The role is remote/field-based with substantial travel (50%+), requiring strong communication with lab stakeholders and the ability to work independently. A company car is provided.