Field Applications Engineer — Training & Commissioning

TSI Incorporated; United States; Remoto; USD 95.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k) with company match

Paid Time Off

Life insurance

Employee assistance program (EAP)

Professional development opportunities

Descrizione del lavoro

TSI Incorporated is seeking a Field Applications Specialist to install hardware and software, conduct product training, and support field start-ups and commissioning. On-site and virtual support will be provided as needed, with travel up to 50% including international assignments.

You will assist the Sales team with proposals, document validation protocols, troubleshoot monitoring systems, and provide pre- and post-sales support via phone, email, and on-site visits.

Competenze

• Associate’s or Bachelor's degree in a related field or equivalent.

Mansioni

• Provide on-site installation of hardware and software to support projects
• Develop and conduct product training on-site and using virtual tools (Webinars)
• Attend customer site project meetings
• Assist in writing and executing validation protocols and commissioning systems
• Assist Sales team with system proposals and quotations
• Support project installations validation and commissioning on-site and remotely
• Support Sales team and customers with pre- and post-sales support via phone, email, and on-site visits
• Provide technical support to customers, regarding products and technologies
• Troubleshoot hardware and software issues with monitoring systems
• Organize and conduct in-house technical workshops
• Present information to an audience with a variety of backgrounds and experiences
• Use CRM tools to track and document projects
• Complete other assignments and special projects, as requested

Conoscenze

Project management

Technical troubleshooting

Reading schematics/drawings

Customer communication

SQL database experience

Formazione

Bachelor's degree

Associate’s degree

Strumenti

MS SQL

PostgreSQL

CRM systems

Descrizione del lavoro

TSI Incorporated is seeking a Field Applications Specialist to install hardware and software, conduct product training, and support field start-ups and commissioning. On-site and virtual support will be provided as needed, with travel up to 50% including international assignments.

You will assist the Sales team with proposals, document validation protocols, troubleshoot monitoring systems, and provide pre- and post-sales support via phone, email, and on-site visits.