Field Application Engineer — Customer Solutions

SunSource; Golden (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

SunSource is seeking an Application Engineer for its Heitek Automation unit in Colorado. You will serve as the technical expert, delivering demonstrations, training, troubleshooting and application support to customers, bridging technical knowledge with sales objectives.

The role requires 1–5+ years in engineering or technical support, a engineering degree, strong communication and problem-solving skills, and willingness to travel.

Qualifications

• Bachelor's or Associate degree in engineering or a related technical field.
• 1–5+ years in engineering/technical support/application roles.
• Preferred: industry experience in systems integration or controls engineering.

Responsibilities

• Customer facing: perform product demonstrations, provide technical expertise, develop viable solutions for customers.
• Collaborate with Sales and Customers to understand requirements and recommend solutions.
• Gather technical information during discovery to shape solutions.
• Size and specify components for sales opportunities.
• Develop Scope of Work from discovery information for potential projects.
• Provide new product training and ongoing product-line training to customers.
• Troubleshoot and support customers via email, phone, or onsite.

Skills

Presentation skills

Interpersonal skills

Problem-solving

Technical learning

Travel willingness

Education

Associate's or Bachelor's degree in Engineering or related field

Job description

SunSource is seeking an Application Engineer for its Heitek Automation unit in Colorado. You will serve as the technical expert, delivering demonstrations, training, troubleshooting and application support to customers, bridging technical knowledge with sales objectives.

The role requires 1–5+ years in engineering or technical support, a engineering degree, strong communication and problem-solving skills, and willingness to travel.