Application Engineer

Heitek Automation; Golden (CO); On-site; USD 70,000 - 95,000; Full time

Job summary

Heitek Automation, a SunSource company, is seeking an Application Engineer to join its customer-facing engineering team in Golden, Colorado. You will bridge technical knowledge and customer satisfaction through demonstrations, training, and troubleshooting across multiple product lines.

Essentials include a technical degree and 1–5+ years in engineering or technical support, with travel as needed. This role emphasizes collaboration with sales and field teams to deliver tailored automation

Qualifications

• Bachelor’s or associate degree in engineering or a related technical field.
• 1–5+ years in engineering, technical support, field service or application role.
• Industry-specific experience in systems integration, application engineering, or controls engineering is a plus.

Responsibilities

• Demonstrate new products and provide technical expertise to customers.
• Collaborate with sales and customers to understand requirements and propose solutions.
• Gather technical information during discovery to develop a solution.
• Size and specify components for sales opportunities.
• Develop scope of work for projects using discovery data.
• Provide product training to customers, including new and existing product lines.
• Troubleshoot and support customers via email, phone, or on-site.

Skills

Presentation skills

Communication

Interpersonal skills

Technical troubleshooting

Willing to travel

Quick learner

Education

Engineering degree (Associate/Bachelor)

Job description

Heitek Automation, a SunSource company, is a leading provider of industrial automation components and integrated solutions. With decades of experience across industries including medical, life sciences, machine building, automotive, semiconductor, food & beverage, and water processing, we bring deep technical expertise to every project. Our commitment to exceptional service and innovative problem-solving helps customers overcome their most complex automation challenges.
www.heitek.com

The Application Engineer serves as the technical expert and a part of our customer-facing engineering team. The Application Engineer provides pre- and post-sales support to customers. In this role the Application Engineer performs product demonstrations, training, troubleshooting, and application support. The Application Engineer is the key interface between the factory, customer, and sales to bridge the gap between technical knowledge and customer satisfaction.

Essential Functions

Collaborates with: Materials Team, Sales Team, Engineering Team, Operations Team

Key Responsibilities:

• Customer Facing: Field sales calls with the purpose of demonstrating new products, providing technical expertise, and developing a solution that can be provided by the company or a key manufacturer for the customer.
• Collaboration: Collaborate with the sales team and customers to understand application requirements and recommend suitable solutions.
• Discovery: Gather technical information that is used in the discovery process for developing a solution.
• Component Selection: Sizing and specification for component sales.
• Scope of Work: Develops Scope of Work for potential projects, using the discovery information.
• Training: New product training and training for existing product lines. This includes attending trainings to continually improve and providing training for customers.
• Troubleshooting: Support customers through email, phone, and/or onsite support for Heitek’s various product lines.

Key Competencies & Skills:

• Strong presentation, communication, and interpersonal skills.
• Problem-solving mindset with technical troubleshooting abilities.
• Ability to work independently and travel as needed (Depending on role and region).
• Ability to learn new products and software.

Experience, Education And Skills

Education:

• Associate’s/bachelor’s degree in an Engineering or a related technical field, or equivalent work experience

Experience:

• 1-5+ years of experience in an engineering, technical support, field service or application role
• Industry-specific experience (e.g., systems integration, application engineering, controls engineering) preferred

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy #heitekassc

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.