Field AI Deployment Engineer

Fig Technology Inc.; New York (NY); Hybride; USD 175 000 - 245 000; Plein temps

Résumé du poste

Fig Technology Inc. deploys its AI platform inside businesses, running transformations with them.

Forward Deployed Engineers are the people who make it real, spending weeks inside accounts and building connectors, agents, and monitoring that lets the customer trust what runs. You will own deployments end to end, integrate with ERP/CRM and data warehouses, ship features to production, and serve as the primary technical contact post go-live.

Qualifications

• Three or more years shipping production software.
• Integrated with real enterprise systems: NetSuite, SAP, Salesforce, Snowflake, on-prem SQL.
• Shipped LLM features to real users and debugged model behavior in production.
• Able to run a room of operations leaders who have never written code, and leave with a decision.
• Self-directed. You do not need a manager to tell you what is next, and you say so when the plan is wrong.

Responsabilités

• Own one or two customer deployments end to end: discovery, integration into their ERP, CRM and data warehouse, building agents and workflows on the Fig platform, go-live, and the first ninety days of adoption.
• Ship a first version in days, then harden it over weeks with evals, monitoring and a rollout plan the customer's team can run.
• Spend two to three days a week on site during a deployment. The rest of the week you build.
• Stay the customer's technical contact after go-live. There is no separate support or customer success team between you and them.
• Bring what broke in the field back to the platform team, and push reusable pieces into the product so the next customer gets them for free.

Connaissances

Python

TypeScript

LLM tooling

ERP/CRM integration

On-site deployment

Outils

NetSuite

SAP

Salesforce

Snowflake

SQL

Description du poste

Fig Technology Inc. deploys its AI platform inside businesses, running transformations with them.

Forward Deployed Engineers are the people who make it real, spending weeks inside accounts and building connectors, agents, and monitoring that lets the customer trust what runs. You will own deployments end to end, integrate with ERP/CRM and data warehouses, ship features to production, and serve as the primary technical contact post go-live.