Field Account Operations Specialist II

CAI Cox Automotive Corp Svcs., LLC; Elkridge (MD); On-site; USD 30,403 - 45,639; Full time

Benefits offered by this job

Health insurance

401(k) retirement planning

Paid time off

Job summary

CAI Cox Automotive Corp Svcs., LLC is looking for an Account Operations Specialist II. This individual contributor role requires working primarily outdoors, with some in-office duties. It involves engaging with clients, managing vehicle conditions, and ensuring quality service.

Candidates should have a high school diploma, relevant experience, and strong communication skills. The role offers flexible scheduling at designated locations within the company.

Qualifications

• Valid driver’s license and safe driving record.
• Self-starter capable of working with minimal supervision.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

Responsibilities

• Serve as primary point of contact for resolving client issues.
• Provide exceptional customer service and respond to inquiries.
• Coordinate vehicle-run processes and maintain communication with stakeholders.
• Build positive relationships with assigned clients and examine vehicles.
• Complete estimates for reconditioning services and conduct audits.

Skills

Customer service

Communication skills

Time management

Teamwork

Vehicle reconditioning knowledge

Education

High School diploma or GED

Tools

Microsoft Office

Job description

CAI Cox Automotive Corp Svcs., LLC is looking for an Account Operations Specialist II. This individual contributor role requires working primarily outdoors, with some in-office duties. It involves engaging with clients, managing vehicle conditions, and ensuring quality service.

Candidates should have a high school diploma, relevant experience, and strong communication skills. The role offers flexible scheduling at designated locations within the company.