Vehicle Operations Specialist – Client Solutions

CAI Cox Automotive Corp Svcs., LLC; Omaha (NE); On-site; USD 27,689 - 41,465; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Cox Automotive is seeking an Account Operations Specialist II in the United States to serve as the primary contact for resolving client issues across accounts, coordinating with auction teams and stakeholders, and delivering exceptional customer service. You will manage vehicle reconditioning processes, accuracy in condition reporting, and safe, compliant operations.

The role emphasizes proactive communication, upselling Cox and Manheim products, and maintaining strong client relationships while

Qualifications

• Minimum high school diploma or GED with related field experience.
• Strong verbal and written communication; attentive to details.
• Ability to manage multiple tasks and maintain client relationships.

Responsibilities

• Primary point of contact for resolving client issues for accounts ranging from simple to complex.
• Coordinate sale vehicle run processes and reconditioning services with internal teams.

Skills

Customer service

Problem solving

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Cox Automotive is seeking an Account Operations Specialist II in the United States to serve as the primary contact for resolving client issues across accounts, coordinating with auction teams and stakeholders, and delivering exceptional customer service. You will manage vehicle reconditioning processes, accuracy in condition reporting, and safe, compliant operations.

The role emphasizes proactive communication, upselling Cox and Manheim products, and maintaining strong client relationships while