Field Account Manager — Waste Solutions & Retention

WIN Waste Innovations; Newington (NH); On-site; USD 82,000 - 105,000; Full time

Benefits offered by this job

Industry leading benefits

Flexible medical plans

Floating holidays

401k with company match

College loan reimbursement

Parental leave program

Inclusive culture

Employee engagement events

Employee resource groups

Job summary

WIN Waste Innovations is seeking an Account Manager in Portsmouth, NH to drive revenue growth through a consultative approach and strong retention strategies. You will manage current customers, negotiate renewals, and identify opportunities for up-sell and cross-sell while collaborating with Sales Management.

The role emphasizes excellent communication, industry knowledge, and the ability to develop lasting client relationships with a focus on servicing waste management needs.

Qualifications

• Excellent communication and problem-solving skills.
• Excellent negotiation skills.
• Demonstrated leadership and teamwork abilities.

Responsibilities

• Establish and maintain high customer satisfaction and retention.
• Reduce lost accounts by diffusing cancellation requests.
• Meet or exceed sales call activity goals for retention.
• Increase revenue by implementing retention plans and upsell strategies.
• Demonstrate expertise in waste evaluation and service options.
• Communicate pricing and service strategies effectively to customers.
• Prepare complex proposals and discuss equipment optimization/ leasing options.
• Develop industry and company knowledge to support proposals.

Skills

Communication

Negotiation

Leadership

Education

Bachelor's degree

Tools

Salesforce.com

TRUX

Pricing Tools

Job description

WIN Waste Innovations is seeking an Account Manager in Portsmouth, NH to drive revenue growth through a consultative approach and strong retention strategies. You will manage current customers, negotiate renewals, and identify opportunities for up-sell and cross-sell while collaborating with Sales Management.

The role emphasizes excellent communication, industry knowledge, and the ability to develop lasting client relationships with a focus on servicing waste management needs.