Field Account Manager – Sales & Service

Rent A Center; Johnson City (TN); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid time off

Insurance: medical, dental, vision

401(k) with company match

HSA/FSAs

Voluntary insurance options

Advancement opportunities

Résumé du poste

Rent-A-Center is hiring in Johnson City, TN for a full-time Account Manager. The role focuses on managing rental accounts, delivering exceptional service, driving sales, and handling deliveries and pickups.

It requires strong communication, a valid driver’s license, and a commitment to the RAC mission. You'll work full-time with a focus on growing account health, collecting on past-due balances, and maintaining showroom standards while following safety guidelines.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsabilités

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Formation

High school diploma or equivalent

Description du poste

Rent-A-Center is hiring in Johnson City, TN for a full-time Account Manager. The role focuses on managing rental accounts, delivering exceptional service, driving sales, and handling deliveries and pickups.

It requires strong communication, a valid driver’s license, and a commitment to the RAC mission. You'll work full-time with a focus on growing account health, collecting on past-due balances, and maintaining showroom standards while following safety guidelines.