Account Manager: Growth Path & White-Glove Service

Rent-A-Center; Tennessee; On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & dis./h

Job summary

Rent-A-Center is hiring for an Account Manager in Tennessee. The role focuses on managing rental accounts, delivering exceptional customer service, selling products, driving account performance, completing deliveries and pickups, and performing early-stage collections.

You will build strong customer relationships, maintain showroom standards, and align with RAC values while ensuring safety and efficiency in daily tasks.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.

Job description

Rent-A-Center is hiring for an Account Manager in Tennessee. The role focuses on managing rental accounts, delivering exceptional customer service, selling products, driving account performance, completing deliveries and pickups, and performing early-stage collections.

You will build strong customer relationships, maintain showroom standards, and align with RAC values while ensuring safety and efficiency in daily tasks.