Account Manager: Fast-Track Growth & Client Success

Rent-A-Center; Johnson City (TN); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental and vision insurance

401(k) with company match

Flexible Spending Accounts

Job summary

Rent-A-Center in Johnson City, TN seeks an Account Manager to manage rental accounts, drive sales, and coordinate deliveries and pickups while delivering exceptional customer service. The role emphasizes early-stage collections and maintaining account health.

Qualifications include a high school diploma, 18+, a valid driver's license, and strong communication skills. The position is full-time with opportunities for growth and advancement within the RAC family.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Sales

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center in Johnson City, TN seeks an Account Manager to manage rental accounts, drive sales, and coordinate deliveries and pickups while delivering exceptional customer service. The role emphasizes early-stage collections and maintaining account health.

Qualifications include a high school diploma, 18+, a valid driver's license, and strong communication skills. The position is full-time with opportunities for growth and advancement within the RAC family.