Fiber & Wireless Field Technician

MT Networks, LLC; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Field training

Job summary

MT Networks, LLC is seeking a Combination Technician to install, maintain, and troubleshoot fiber optic, Wi-Fi, and fixed wireless broadband and local telephone services. You will be the face of MT Networks, delivering professional service and clear communication.

The role requires problem solving, the ability to work independently or with a team, and willingness to participate in on-call rotations; valid driver's license and physical ability to lift 50 lbs are needed.

Qualifications

• Experience in telecommunications or related fields is preferred, but training is available.
• Strong communication and customer service skills.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Valid driver’s license with reliable transportation.
• Ability to lift 50 lbs. and work in varied indoor/outdoor conditions.
• Willingness to operate from elevated positions (bucket/boom truck).

Responsibilities

• Install, maintain, and repair fiber optic, Wi-Fi, fixed wireless broadband, and local telephone services.
• Respond to service calls, troubleshoot connectivity issues, and resolve problems.
• Perform cable locates, service upgrades, and other field projects.
• Educate customers on use of services and equipment.
• Provide professional, courteous service and maintain positive customer relationships.
• Complete accurate records of work performed, including service tickets and notes.
• Adhere to safety procedures, industry standards, and company policies.
• Represent MT Networks with integrity as a primary customer contact.
• Be available for on-call rotation.

Skills

Telecom experience

Technical aptitude

Customer service

Communication

Problem-solving

Driver’s license

Physical stamina

Job description

MT Networks, LLC is seeking a Combination Technician to install, maintain, and troubleshoot fiber optic, Wi-Fi, and fixed wireless broadband and local telephone services. You will be the face of MT Networks, delivering professional service and clear communication.

The role requires problem solving, the ability to work independently or with a team, and willingness to participate in on-call rotations; valid driver's license and physical ability to lift 50 lbs are needed.