Combination Technician

MT Networks, LLC; Kansas; Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Field training

Job summary

MT Networks, LLC is seeking a Combination Technician to install, maintain, and troubleshoot fiber optic, Wi-Fi, and fixed wireless broadband and local telephone services. You will be the face of MT Networks, delivering professional service and clear communication.

The role requires problem solving, the ability to work independently or with a team, and willingness to participate in on-call rotations; valid driver's license and physical ability to lift 50 lbs are needed.

Qualifications

• Experience in telecommunications or related fields is preferred, but training is available.
• Strong communication and customer service skills.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Valid driver’s license with reliable transportation.
• Ability to lift 50 lbs. and work in varied indoor/outdoor conditions.
• Willingness to operate from elevated positions (bucket/boom truck).

Responsibilities

• Install, maintain, and repair fiber optic, Wi-Fi, fixed wireless broadband, and local telephone services.
• Respond to service calls, troubleshoot connectivity issues, and resolve problems.
• Perform cable locates, service upgrades, and other field projects.
• Educate customers on use of services and equipment.
• Provide professional, courteous service and maintain positive customer relationships.
• Complete accurate records of work performed, including service tickets and notes.
• Adhere to safety procedures, industry standards, and company policies.
• Represent MT Networks with integrity as a primary customer contact.
• Be available for on-call rotation.

Skills

Telecom experience

Technical aptitude

Customer service

Communication

Problem-solving

Driver’s license

Physical stamina

Job description

The Combination Technician plays a critical role in delivering and supporting MT Networks’ services. This position is responsible for installing, maintaining, and troubleshooting a variety of broadband and telephone systems. Because technicians are often the face of MT Networks,strong communication skills, professionalism, and problem-solving ability are essential.

Key Responsibilities

• Install, maintain, and repair fiber optic, Wi-Fi, fixed wireless broadband, and local telephone services.
• Respond to customer service calls, troubleshoot connectivity issues, and ensure timely resolution.
• Perform cable locates, service upgrades, and other field projects as assigned.
• Educate customers on the use of installed services and equipment.
• Provide professional, courteous service and maintain positive customer relationships.
• Complete accurate records of work performed, including service tickets and project notes.
• Adhere to safety procedures, industry standards, and company policies.
• Represent MT Networks with integrity as a primary point of customer contact.
• Candidate must be available for the on-call rotation.

Qualifications

• Prior experience in telecommunications, broadband, or related technical fields ispreferred, but we are also willing to train motivated candidates.
• Strong technical aptitude and ability to learn new systems and technologies.
• Excellent communication and customer service skills.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Valid driver’s license with reliable transportation.
• Ability to lift 50 lbs., climb ladders, and work in varied indoor/outdoor conditions.
• Willingness to work from an elevated position including a bucket or boom truck.

Why Join MT Networks?

• Competitive compensation and benefits package.
• Hands-on technical training and career development opportunities.
• Work in a supportive, community-based environment.

MT Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.