Fiber Optic Technician – Field Install & Support

AFL; Coeur d'Alene (ID); On-site; USD 42,000 - 60,000; Full time

Job summary

AFL provides fiber optic products and related services and seeks skilled field technicians to install, test, and service broadband access at customer sites. The role requires driving to job sites, working with fiber and copper facilities, and ensuring safe, high-quality connections.

You will read work orders, set up customer equipment, and educate users on internet access. A driver’s license and basic electrical knowledge are essential for success in this field.

Qualifications

• Ability to communicate with customers effectively and professionally.
• Ability to read a mainframe/cross-connect/control point layout to run jumpers.
• Ability to read, understand and follow dispatched jobs, trouble tickets and project prints.

Responsibilities

• Connect fiber optic jumpers and drops (aerial, buried, and plenum).
• Educate customers on internet access and service features.
• Install and configure customer equipment (ONT, routers, modems).
• Work with test equipment and interpret results across multiple workstreams.

Skills

Communication

Teamwork

Independent field work

Customer service

Problem solving

Safety awareness

Tools

Test equipment

Android devices

MOCA/Wi-Fi tech

Routers & home networking

Coax & Cat5 wiring

Job description

AFL provides fiber optic products and related services and seeks skilled field technicians to install, test, and service broadband access at customer sites. The role requires driving to job sites, working with fiber and copper facilities, and ensuring safe, high-quality connections.

You will read work orders, set up customer equipment, and educate users on internet access. A driver’s license and basic electrical knowledge are essential for success in this field.