Fiber Optic Tech: On-Call Install & Troubleshoot

Hotwire Communications Ltd; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare/Dental/Vision

401K with company match

Paid vacation & sick time

Birthday, holidays

Volunteer time

Parental leave

Service discounts

Employee referral bonuses

Entertainment discounts

Job summary

Hotwire Communications Ltd is seeking a Service Technician in Miami, FL to perform quality installation practices for IP and RF video, voice and internet services. Responsibilities include reconnects, disconnections, fiber optic troubleshooting, router/Wi-Fi configuration, CAT5/CAT6 drops, and on-site testing from the equipment room to end user locations.

The role requires 5+ years of installation/test experience, fiber cabling expertise, and a valid driver’s license.

Qualifications

• 5+ years’ experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficient with hand and power tools.
• Must have a valid state driver's license (clean).
• Comfortable working on ladders and at heights.
• HS diploma required; associates preferred in IT/Engineering.
• Cisco CCENT or CCNA entry-level certs and Microsoft MCSA preferred.
• Willing to work days, weekends, evenings and holidays; on-call rotation.

Responsibilities

• Perform reconnects, requested and non-pay disconnects, and changes of service.
• Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.
• Administer router, access point, Bridge and Wi‑Fi processes.
• Troubleshoot IP and LAN issues.
• Install CAT5/CAT6 drop wire and connectors.
• Troubleshoot IP issues from demarc to customer premises equipment.
• Install all ancillary equipment provided to subscribers.
• Identify fiber connectors and color code.
• Configure customer PCs for internet operation.
• Test and tone all drop wires from equipment room to end user location.
• Work on an on-call schedule rotation.
• Other duties as assigned.

Skills

Fiber optic cabling

Tool handling

Driver's license

Ladder work

Education

High School Diploma

Associates in IT/Engineering

Cisco CCENT

Microsoft MCSA

Job description

Hotwire Communications Ltd is seeking a Service Technician in Miami, FL to perform quality installation practices for IP and RF video, voice and internet services. Responsibilities include reconnects, disconnections, fiber optic troubleshooting, router/Wi-Fi configuration, CAT5/CAT6 drops, and on-site testing from the equipment room to end user locations.

The role requires 5+ years of installation/test experience, fiber cabling expertise, and a valid driver’s license.