Fiber Optic Network Install and Troubleshooting Technician

RiseMe; Naples (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health plan

401K match

Paid time off

Volunteer time off

Parental leave

Hotwire discounts

Referral bonuses

Entertainment discounts

Job summary

RiseMe is seeking a Service Technician to perform quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet.

This role requires fiber optic troubleshooting, CAT5/CAT6 wiring, router and Wi-Fi configuration, on-call rotation and a high school diploma (Associates preferred). Benefits include health plans, 401K match, paid time off and discount programs.

Qualifications

• High School Diploma or equivalent required.
• Associates degree in Internet Technologies or Engineering preferred.
• Cisco CCENT or similar entry-level certifications.
• Microsoft MCSA certification beneficial.

Responsibilities

• Perform reconnects, disconnects, and service changes per procedures.
• Troubleshoot fiber optics (1310/1490/1550 nm).
• Configure routers, access points, and Wi‑Fi.
• Troubleshoot IP and LAN issues.
• Install CAT5/CAT6 drop wires and connectors.
• Work on an on-call rotation.
• Other duties as assigned.

Skills

Fiber optic troubleshooting

IP/LAN troubleshooting

Cable installation

Router/Access Point setup

On-call rotation

Tool proficiency

Education

High School Diploma or equivalent

Associates degree preferred

Cisco CCENT certification

Microsoft MCSA certification

Tools

Fiber testing equipment

LAN testing tools

Cable crimping tools

Ladder safety equipment

Job description

RiseMe is seeking a Service Technician to perform quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet.

This role requires fiber optic troubleshooting, CAT5/CAT6 wiring, router and Wi-Fi configuration, on-call rotation and a high school diploma (Associates preferred). Benefits include health plans, 401K match, paid time off and discount programs.