Fiber Optic Field Lead & Install Team Coach

Deeply Digital; Montrose (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for advanced training

Industry conferences

Job summary

Deeply Digital, LLC in Montrose, Colorado, is seeking a Residential Fiber Install Field Lead to direct field crews performing fiber optic installations for residential and commercial properties. You will provide technical guidance, troubleshooting support, and daily direction to ensure projects meet safety, quality, and schedule standards.

The Field Lead acts as the manager’s stand-in when needed, coordinating operations across job sites and maintaining clear communication with customers and

Qualifications

• Experience in fiber optic installation, telecommunications, or related field.
• Previous experience leading or supervising field technicians preferred.
• Strong understanding of fiber optic networks and installation practices.
• Experience with fiber testing and troubleshooting equipment.
• Ability to read fiber maps, construction drawings, and work orders.
• Strong mechanical and technical troubleshooting skills.
• Ability to independently manage daily field operations and make sound decisions when the manager is unavailable.
• Valid driver's license with a clean driving record.
• Ability to work outdoors in varying weather conditions.
• Ability to climb ladders, work from aerial lifts, enter crawl spaces, and perform physically demanding field work when required.
• Strong communication, leadership, organizational, and decision‑making skills.

Responsibilities

• Lead and coordinate daily activities of fiber optic installation technicians and field crews.
• Perform and oversee fiber optic internet installations, including aerial, underground, and premise wiring.
• Ensure proper installation of fiber optic cable, terminals, drops, ONTs, routers, and related equipment.
• Troubleshoot fiber optic connectivity, signal, equipment, and installation issues.
• Perform fiber testing using optical power meters, light sources, and other testing equipment.
• Inspect completed work to ensure quality, accuracy, and compliance with installation/project specifications.
• Read and interpret construction plans, fiber maps, work orders, and network documentation.
• Train, mentor, and assist technicians with installation procedures, safety practices, and troubleshooting techniques.
• Monitor crew productivity and ensure daily production goals are met.
• Coordinate with project managers, supervisors, customers, and other contractors as needed.
• Identify job-site issues and communicate delays, material needs, access problems, or construction concerns.
• Maintain accurate installation records, photos, test results, and job documentation.
• Ensure proper use, care, and inventory of tools, vehicles, equipment, and materials.
• Enforce company safety policies, OSHA requirements, and proper job-site safety procedures.
• Maintain a professional relationship with customers and provide excellent customer service.
• Assist with escalated service calls and difficult installations when necessary.
• Ensure all work is completed in accordance with company standards and applicable fiber optic industry practices.
• Assume designated manager responsibilities when the manager is away on leave, including coordinating daily operations, assigning crews and work, monitoring schedules and productivity, addressing field issues, and communicating updates to leadership.
• Serve as the primary operational contact for technicians, customers, contractors, and internal departments during the manager’s absence.
• Escalate significant safety, personnel, customer, scheduling, or operational issues to the appropriate company leadership.
• Maintain continuity of team communication, documentation, reporting, and decision-making while the manager is away.

Skills

Fiber optic installation

Field supervision

Troubleshooting

Reading fiber maps

Communication

Outdoor work

Safety awareness

Decision making

Tools

Optical power meters

Testing equipment

Job description

Deeply Digital, LLC in Montrose, Colorado, is seeking a Residential Fiber Install Field Lead to direct field crews performing fiber optic installations for residential and commercial properties. You will provide technical guidance, troubleshooting support, and daily direction to ensure projects meet safety, quality, and schedule standards.

The Field Lead acts as the manager’s stand-in when needed, coordinating operations across job sites and maintaining clear communication with customers and