Fiber Network Technician I | Hybrid, Field & Home

Lumos Fiber; Lynchburg (VA); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Paid time off

HSA/FSAs

Life and disability insurance

401K plan

Employee referral program

Job summary

Lumos is seeking an Operations Service Technician I to install, test, and maintain fiber services for homes and businesses. You will set up gear, configure GPON networks, and handle provisioning, testing, and troubleshooting of routers, switches, and ONTs. This hybrid role requires daily site visits with scheduling flexibility.

You’ll work with our SOC team to ensure seamless connectivity, and you must be comfortable with customer interactions, safety, and a valid driver’s license.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license required.
• Residence within 30 minutes of normal reporting location.

Responsibilities

• Installs, tests, and maintains Voice, Data, and Video services on fiber networks.
• Provisions and configures Wi‑Fi, including SSID and guest network settings.
• Troubleshoots wireless connectivity issues and on‑premise equipment (gateways, routers, switches).
• Installs and troubleshoots circuits (Voice, Broadband).
• Performs data entry tasks, provisioning, and updating trouble tickets.

Skills

Customer service

Verbal communication

Written communication

Technical documentation

Attention to detail

Safe driving

Education

High School Diploma

Tools

MS Office

Job description

Lumos is seeking an Operations Service Technician I to install, test, and maintain fiber services for homes and businesses. You will set up gear, configure GPON networks, and handle provisioning, testing, and troubleshooting of routers, switches, and ONTs. This hybrid role requires daily site visits with scheduling flexibility.

You’ll work with our SOC team to ensure seamless connectivity, and you must be comfortable with customer interactions, safety, and a valid driver’s license.