Fiber Network Field Tech: Install, Configure & Repair

Frontier Internet; Los Gatos (CA); On-site; USD 70,878,000 - 133,820,000; Full time

Job summary

Frontier Communications in Los Gatos, CA is seeking a Fiber Network Field Technician to perform installation, maintenance and repair of fiber network facilities from the customer-serving terminal to the customer premise. You will install and configure routers and set-top boxes and assist with PC software setup, while ensuring customer satisfaction.

The role involves testing equipment, troubleshooting, and providing revenue-enhancing offers to customers.

Qualifications

• Fiber network knowledge and experience in installation and maintenance.
• Ability to install, test, and troubleshoot fiber equipment and related components.
• Experience with configuring routers and set-top boxes and basic PC software setup.

Responsibilities

• Install, remove, test, and maintain fiber network services and equipment.
• Install and configure routers and set-top boxes and assist with PC software as needed.
• Interface with customers to ensure satisfaction and provide training on new equipment.

Skills

Fiber network knowledge

Installation & maintenance

Troubleshooting & testing

Router setup & config

Job description

Frontier Communications in Los Gatos, CA is seeking a Fiber Network Field Technician to perform installation, maintenance and repair of fiber network facilities from the customer-serving terminal to the customer premise. You will install and configure routers and set-top boxes and assist with PC software setup, while ensuring customer satisfaction.

The role involves testing equipment, troubleshooting, and providing revenue-enhancing offers to customers.