Fiber Network Field Operations Lead

Lumos-Fiber; Indianapolis (IN); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, vision coverage

Competitive compensation package with

Paid Time Off & Holidays

HSAs and FSAs

Life and disability insurance

Employee Assistance Program (EAP)

401K with employer match

Wellness program

Employee discounts on Lumos Fiber

Discounts on T-Mobile services

Descrizione del lavoro

Lumos-Fiber is seeking a Field Operations Supervisor for its fiber network, based in Brownsburg, Indiana. The role leads service installation and repair teams to ensure professional customer experiences, with strong emphasis on safety, adherence to standards, and cross-team collaboration.

The supervisor will manage field activity, monitor metrics, and support budget goals. The ideal candidate has 6+ years in service operations, a high school diploma (Bachelor’s preferred), and the ability to

Competenze

• 6+ years of Service Operations experience in telecommunications.
• Strong leadership and team-management skills with a track record of delivering results.
• Able to travel to various worksites and service locations as required.

Mansioni

• Supervise teams of employees and contractors to meet service and quality objectives.
• Manage budgets, SLAs, and generate reports on service metrics.

Conoscenze

Service Operations

Leadership

Telecom

Travel

Formazione

High school diploma or equivalent

Descrizione del lavoro

Lumos-Fiber is seeking a Field Operations Supervisor for its fiber network, based in Brownsburg, Indiana. The role leads service installation and repair teams to ensure professional customer experiences, with strong emphasis on safety, adherence to standards, and cross-team collaboration.

The supervisor will manage field activity, monitor metrics, and support budget goals. The ideal candidate has 6+ years in service operations, a high school diploma (Bachelor’s preferred), and the ability to