Field Ops Manager – Fiber Network Leader

CenturyLink; USA; Remote; USD 111.000 - 148.000; Vollzeit

Benefits dieser Stelle

Health benefits

Life insurance

Voluntary benefits

Zusammenfassung

Lumen is seeking a Manager Field Operations in North Carolina to lead the service delivery for the National network and enterprise products. You will supervise a diverse team of technicians (ISP/OSP), coordinate with multiple departments, and drive reliability and efficiency in daily operations.

The role requires strong leadership, exceptional communication, and the ability to manage complex projects with tight timelines.

Qualifikationen

• Bachelor’s degree or equivalent education and experience. Typically 5–7 years related experience and 2+ years leadership experience preferred.
• Proactively seeks opportunities to increase operational efficiency.
• Strong oral and written communication skills with ability to present to executives.
• Organizational, time management and analytical skills.
• Ability to manage financial data and budgets.
• Ability to handle multiple projects with competing priorities.

Aufgaben

• Lead service delivery for National network and customers across enterprise products and services.
• Direct and influence teams across multiple organizations; manage day-to-day operations with ISP/OSP technicians.
• Ensure provisioning, maintenance, change management, and reliability meet metrics and deadlines.
• Coach and develop direct reports; set objectives and performance plans.
• Collaborate across internal teams and with external partners to resolve issues and drive improvements.

Kenntnisse

Oral communication

Written communication

Analytical skills

Leadership

Time management

Presentation skills

MS Excel

MS Outlook

MS Word

MS PowerPoint

Ausbildung

Bachelor’s degree or equivalent experience

Tools

Excel

Outlook

Word

PowerPoint

Jobbeschreibung

Lumen is seeking a Manager Field Operations in North Carolina to lead the service delivery for the National network and enterprise products. You will supervise a diverse team of technicians (ISP/OSP), coordinate with multiple departments, and drive reliability and efficiency in daily operations.

The role requires strong leadership, exceptional communication, and the ability to manage complex projects with tight timelines.