Fiber/IPTV Field Technician - Install, Repair & Connect

altafiber; Cincinnati (OH); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

altafiber seeks a field technician in Cincinnati, OH to install and repair POTS, broadband, and fiber services. You will work with customers daily, explain products, and resolve service issues while following safety practices.

The role includes climbing poles, driving company vehicles, and using test equipment to ensure quality service. Responsibilities include maintaining wiring at customer premises and central offices, upgrading documentation, and collaborating with call center technicians to

Formación

• High School Diploma/GED or equivalent work experience.
• Ability to climb and pass pole climbing school.
• Safety shoes required; Weight Restriction Policy applies.
• Satisfactory performance and attendance in last 12 months.
• Ability to perceive differences in wire color.

Responsabilidades

• Install and repair POTS, broadband, fiber, and IPTV services.
• Explain products to customers and resolve service questions.
• Access information systems to activate/deactivate services and reassign equipment.

Conocimientos

POTS/Broadband install

Customer interaction

Networking - wired/wireless

Pole climbing

Test equipment usage

Safety compliance

PC basic skills

Educación

High School Diploma or GED

Herramientas

Fusion splicing

Desktops/PC usage

Safety equipment use

Descripción del empleo

altafiber seeks a field technician in Cincinnati, OH to install and repair POTS, broadband, and fiber services. You will work with customers daily, explain products, and resolve service issues while following safety practices.

The role includes climbing poles, driving company vehicles, and using test equipment to ensure quality service. Responsibilities include maintaining wiring at customer premises and central offices, upgrading documentation, and collaborating with call center technicians to