Fiber Network Installer — Hands-On Tech & Troubleshooter

Kanaan Communications, LLC; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Parental Leave

Holidays

Insurance (medical, dental, vision, Rx

Disability, life insurance

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

Kanaan Communications, LLC is seeking a Technician Fiber Installation to set up and maintain fiber optic networks, ensuring reliable service for customers in Ohio. You will install and configure equipment, troubleshoot issues, and educate customers on product usage in a fast-paced field setting.

This role requires a valid driver's license, a high school diploma or GED, and willingness to work overtime, travel, and on-call as needed.

Qualifications

• High School Diploma or GED, or relevant work experience.
• Valid State driver's license with a clean driving record; able to operate company vehicle.

Responsibilities

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone services per guidelines.
• Install, setup and configure equipment.
• Identify and remedy sources of customer-perceived issues.
• Review services with customers to ensure understanding and agreement.
• Educate customers on product and service usage.
• Maintain and stock vehicle and equipment; perform overtime and on-call when needed.
• Work in all weather conditions; perform duties as assigned.

Education

High School Diploma or GED

Job description

Kanaan Communications, LLC is seeking a Technician Fiber Installation to set up and maintain fiber optic networks, ensuring reliable service for customers in Ohio. You will install and configure equipment, troubleshoot issues, and educate customers on product usage in a fast-paced field setting.

This role requires a valid driver's license, a high school diploma or GED, and willingness to work overtime, travel, and on-call as needed.