Fiber & Cable Install Technician - Local Service Expert

gts-yes; Cincinnati (OH); Hybrid; USD 25,000 - 39,000; Full time

Job summary

GTS is seeking a Fiber and Cable Installation Technician in Cincinnati, OH to install, repair, and disconnect cable and fiber systems for residential and commercial customers. Travel locally to service locations and maintain records of work performed.

No prior industry experience is required; must pass drug and background screening and meet safety guidelines. Outdoor work, varying weather, and physical activity are common aspects of the role.

Qualifications

• Requires a high school diploma or GED.
• Ability to pass drug and background screening.
• Willingness to travel locally to service locations.

Responsibilities

• Install, repair, or disconnect cable and fiber systems in homes (indoor/outdoor).
• Test connections and fix service issues when needed.
• Perform routine maintenance and respond to outages.
• Keep simple records of work completed and equipment used.
• Provide friendly, professional support during customer visits.

Skills

Customer service

IP networking basics

Multi-tasking

Education

High school diploma or GED

Tools

Hand tools

Power tools

Job description

FIBER AND CABLE INSTALLATION TECHNICIAN - CINCINNATI, OH

The Fiber & Cable Installation Technician duties include commercial & residential installations of cable and internet. This position will also include but not be limited to disconnects, reconnects, service upgrades and downgrades, for residential single family, multi-family and/or multi-dwelling units. No prior industry experience necessary.

Primary Responsibilities:
• Install, repair, or disconnect cable and fiber systems in homes (indoor/outdoor).
• Test connections and fix service issues when needed.
• Perform routine maintenance and respond to outages.
• Keep simple records of work completed and equipment used.
• Provide friendly, professional support during customer visits.
• Follow all safety guidelines while working on ladders, poles, and roofs.
• Travel locally each day to different service locations.
• Other duties as assigned.

Requirements

Job Requirements:

· High school diploma or G.E.D.

· Ability to pass required drug and background screening

Experience (preferred, not required):

· Work responsibly with live utilities.

· Use hand tools or power tools to connect customer equipment.

· Listen to and implement directions

· Able to work independently and manage daily tasks.

· Knowledge of:

o Highway traffic control standards

o Operation and maintenance of all equipment

o Health and safety regulations, practices and procedures

Technical Skills:

· Identify and use the tools required for installing and connecting equipment

· Diagnose and/or relay any problems to a certified repair technician

· Accurately sketch and record field notes and computations field as-builts

· Perform and/or instruct entry level skills and practices as required

· Basic understanding of IP networks and common home networking devices.

Soft Skills:

· Excellent interpersonal and customer service skills

· Ability to read, comprehend and carry out instructions

· Effective listening, interacting and writing skills

· Ability to multi-task and work in a fast-paced environment

Physical Requirements:

· Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 70-80 pounds including body weight, equipment, tools and boxes

· Must be able to stand for long periods of time on varied surfaces

· Work safely on ladders, poles, and roofs.

· Position requires working outdoors in all types of weather and in the near proximity to vehicular traffic

· May be required to work long or unpredictable hours

· Exposure to varying temperatures and weather as work is both inside and outside.

· Noise levels are moderate to heavy.

· Varying degrees of light as work may begin early morning and continue in the evenings and overnight.

About the Company

GTS is based in Canton, GA with operations nationally. We provide planning, engineering, construction and support services for a broad range of network infrastructure.