Fiber Field Technician – Residential Installations

Edge Fiber; Wisconsin; Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Résumé du poste

Edge Fiber is seeking a Field Technician (Installer) to join our growing field operations team in Wisconsin. This role focuses on delivering excellent installation experiences for residential and business fiber customers, from arrival to activation.

You will represent Edge, ensuring clean work areas, clear explanations, and customer satisfaction on each visit. Responsibilities include performing FTTH installs, verifying service with tests, configuring customer equipment, and collaborating with

Qualifications

• Must have valid driver’s license and clean driving record.
• High school diploma or equivalent required.
• Ability to lift up to 50 lbs and work on ladders.
• Ability to work outdoors year-round in varied weather.
• Strong customer service and professional communication.
• Authorization to work in the United States.

Responsabilités

• Perform FTTH installations for residential and business customers.
• Conduct fiber tests to confirm activation.
• Configure customer equipment (ONT, router, Wi‑Fi) and verify service.
• Educate customers and ensure satisfaction before leaving site.
• Keep jobsite clean and professional; protect customer home.
• Document installs with photos, notes, and equipment used.

Connaissances

Customer service

Handy with tools

Clear communication

Independent

Safety awareness

Formation

High school diploma or equivalent

Outils

OTDR

Power meters

Light sources

ONT configuration

GIS software

Description du poste

Edge Fiber is seeking a Field Technician (Installer) to join our growing field operations team in Wisconsin. This role focuses on delivering excellent installation experiences for residential and business fiber customers, from arrival to activation.

You will represent Edge, ensuring clean work areas, clear explanations, and customer satisfaction on each visit. Responsibilities include performing FTTH installs, verifying service with tests, configuring customer equipment, and collaborating with