Fiber Field Technician I – Residential Installations

Ezee Fiber; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Ezee Fiber, a leading ISP, is seeking a skilled Technician I, Field Ops-Residential to install and activate fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This role offers growth in a fast-paced environment with hands-on technical work.

The ideal candidate will have a high school diploma, basic fiber knowledge, strong attention to detail, and the ability to work outdoors under various weather conditions.

Qualifications

• High school diploma or equivalent; technical fiber certifications are a plus.
• Experience or training in fiber splicing and testing (0.5–2 years preferred).
• Excellent communication and willingness to learn; able to work outdoors.

Responsibilities

• Install fiber services at customer homes, including terminations, splicing, and testing.
• Install, configure, and troubleshoot Customer Premise Equipment (CPE).
• Manage work orders, meet SLAs, and document job details.
• Perform splicing and identify faults using fiber loss testing.
• Maintain inventory of tools and fiber components.
• Provide professional service and educate customers on fiber technology.
• Follow safety protocols and company policies during field operations.

Job description

Ezee Fiber, a leading ISP, is seeking a skilled Technician I, Field Ops-Residential to install and activate fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This role offers growth in a fast-paced environment with hands-on technical work.

The ideal candidate will have a high school diploma, basic fiber knowledge, strong attention to detail, and the ability to work outdoors under various weather conditions.