Fiber Field Tech I — Residential Install & Activation

Ezee Fiber; Elk Grove Village (IL); Vor Ort; USD 36.000 - 40.000; Vollzeit

Benefits dieser Stelle

Competitive compensation package

Medical, dental, and vision benefits

Employee Assistance Program (EAP)

401(k) with company match

Paid time off

Tuition reimbursement

Zusammenfassung

Ezee Fiber is hiring a Technician I, Field Ops-Residential to install and activate fiber services at customer premises, ensuring high-quality service and customer satisfaction. The role supports growth of technical skills in a fast-paced environment, including field activation and on-site problem solving.

Ideal candidates have 6 months to 2 years in fiber splicing/troubleshooting, strong attention to detail, and the ability to work outdoors in varying conditions.

Qualifikationen

• High school diploma or equivalent; fiber optics certifications are a plus.
• Minimum of 6 months to 2 years of fiber splicing and troubleshooting experience or training.
• Basic understanding of fiber optic systems and customer premise equipment.
• Ability to work outdoors in various weather conditions and perform physical tasks.
• Good communication skills and a team-oriented mindset.
• Valid driver’s license and clean driving record.
• Willingness to work evenings, weekends, holidays, and on call as needed.

Aufgaben

• Install fiber services at customer homes, including termination, splicing, and testing.
• Install, configure, and troubleshoot Customer Premise Equipment (CPE).
• Manage work orders independently, meet SLAs, and document job details.
• Perform splicing and identify faults using fiber loss testing.
• Maintain inventory of tools and fiber components.
• Provide professional service and educate customers on fiber technology.
• Follow safety protocols and company policies during all field operations.

Kenntnisse

Fiber splicing

Outdoor work

Communication

Safety awareness

Customer service

Ausbildung

High school diploma

Fiber optics certification

Tools

CPE troubleshooting

Testing equipment

Jobbeschreibung

Ezee Fiber is hiring a Technician I, Field Ops-Residential to install and activate fiber services at customer premises, ensuring high-quality service and customer satisfaction. The role supports growth of technical skills in a fast-paced environment, including field activation and on-site problem solving.

Ideal candidates have 6 months to 2 years in fiber splicing/troubleshooting, strong attention to detail, and the ability to work outdoors in varying conditions.