Fiber Field Technician: Network Install & Support

Bluebird Fiber; DeKalb (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Bluebird Fiber in DeKalb, IL is hiring a Field Technician to install and maintain fiber networks for wholesale, enterprise, and internal projects. You will handle new customer installations, test and document network changes, and support critical restoration efforts.

Candidates should have at least 1 year telecom experience or technical training, plus education preferred. The role requires readiness for day/evening shifts, valid driver's license, and strong communications.

Qualifications

• Minimum of 1 year in telecommunications or equivalent technical training.
• College or Technical degree or equivalent preferred.
• Private line broadband installation and maintenance; DS3/DS1; SONET/DWDM; IP/MPLS experience.

Responsibilities

• Receive, monitor, analyze, and resolve network problems with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Provide proper documentation of BBF’s network (Site Audits, Inventory Databases).
• Provide installation, test and acceptance for nodes and colocations into BBF’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
• Provide emergency restoration support for BBF’s network equipment.
• Maintain BBF colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Skills

Private line broadband installation &

DS3/DS1 installation & maintenance

SONET/DWDM installation & maintenance

IP/MPLS fundamentals

Test equipment proficiency

Education

College or Technical degree or equivalent

Minimum 1 year telecommunications or equivalent training

Tools

IP Certifications

VOIP Switching & maintenance

Fiber optics splicing & maintenance

SS7/STP support

Job description

Bluebird Fiber in DeKalb, IL is hiring a Field Technician to install and maintain fiber networks for wholesale, enterprise, and internal projects. You will handle new customer installations, test and document network changes, and support critical restoration efforts.

Candidates should have at least 1 year telecom experience or technical training, plus education preferred. The role requires readiness for day/evening shifts, valid driver's license, and strong communications.