Fiber Field Technician – 24/7 On‑Call Network Support

Theuniversityunion; Rochelle (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

Bluebird Fiber is seeking a Field Technician in Rochelle, IL for full-time, benefit-eligible work. The role covers installation, maintenance, and troubleshooting of telecom networks, including fiber optics and DS3/DS1, with on-call rotations and potential overtime.

You will coordinate customer installations, document network assets, and support emergency restorations to keep services running for carriers and enterprises.

Qualifications

• Minimum of 1 year in telecommunications or equivalent technical training.
• College or Technical degree or equivalent, preferred.
• Fiber optics, DS3/DS1, SONET/DWDM installation and maintenance experience.

Responsibilities

• Receive, monitor, analyze, and resolve network problems with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Provide documentation of BBF’s network (Site Audits and Inventory Databases).
• Provide installation, test and acceptance for nodes and collocations into BBF’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
• Provide emergency restoration support for BBF’s network equipment.
• Maintain BBF colocation facilities and report any observations of damage or violations.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Skills

Telecommunications

IP Certifications

Fiber optics

Test equipment

Network troubleshooting

Education

College/Technical degree or equivalent

Tools

OTDR/OSA equipment

Job description

Bluebird Fiber is seeking a Field Technician in Rochelle, IL for full-time, benefit-eligible work. The role covers installation, maintenance, and troubleshooting of telecom networks, including fiber optics and DS3/DS1, with on-call rotations and potential overtime.

You will coordinate customer installations, document network assets, and support emergency restorations to keep services running for carriers and enterprises.