Fiber Field Technician - FTTH & Home Networking

Connext-LL; Town of Ogden (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

HSA

Life insurance

Catastrophic insurance

Teladoc

Job summary

Connext-LL is seeking a Tech Support Field Technician to install and maintain fiber optic infrastructure for residential and commercial clients. You will work on rooftop equipment or in homes, perform FTTH installations, configure home networks, and troubleshoot issues.

This on-site role requires strong communication, safety awareness, and the ability to work in varied environments, with a Monday, Tuesday, Friday, Saturday shift from 7:30 AM to 6:00 PM.

Qualifications

• Experience with fiber optic installation/maintenance.
• Ability to communicate technical information clearly.
• Willingness to perform physically demanding tasks on-site.

Responsibilities

• Troubleshoot Connext hardware and assist customers with routers and APs.
• Replace or repair in-home Ethernet and perform fiber connections as needed.
• Perform FTTH installations and configure customer premises equipment.
• Follow safety protocols and quality standards.
• Operate hand tools, power tools, and ladders safely.
• Repair underground and install aerial fiber drops as needed.

Skills

Fiber optics

Troubleshooting

Customer service

Safety protocols

FTTH installation

Tools

Fusion splicer

Cable toolkit

Job description

Connext-LL is seeking a Tech Support Field Technician to install and maintain fiber optic infrastructure for residential and commercial clients. You will work on rooftop equipment or in homes, perform FTTH installations, configure home networks, and troubleshoot issues.

This on-site role requires strong communication, safety awareness, and the ability to work in varied environments, with a Monday, Tuesday, Friday, Saturday shift from 7:30 AM to 6:00 PM.