Fertility Patient Care Navigator

Ivy Fertility-San Diego Fertility Center; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

San Diego Fertility Center is seeking a full-time Patient Care Coordinator for our Del Mar location. The PCC serves as the primary contact for patients undergoing fertility treatment, coordinating care across clinical, financial, and administrative aspects of a patient's journey.

The role requires educating patients on treatment processes, managing scheduling, EMR chart preparation, and ensuring HIPAA-compliant documentation.

Qualifications

• Experience in fertility or women's health is preferred.
• Experience with EMR systems is required.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate patient care across clinical, financial, and administrative teams.
• Manage physician schedules and patient appointments.
• Educate patients on treatment process, timelines, and milestones.
• Prepare and review patient charts in the EMR before visits and cycles.
• Ensure HIPAA compliance and maintain accurate documentation.

Skills

Patient communication

Organizational skills

EMR systems

Attention to detail

Multitasking

Education

High school diploma

Associate’s degree

Bachelor’s degree

Tools

EMR systems

Job description

San Diego Fertility Center is seeking a full-time Patient Care Coordinator for our Del Mar location. The PCC serves as the primary contact for patients undergoing fertility treatment, coordinating care across clinical, financial, and administrative aspects of a patient's journey.

The role requires educating patients on treatment processes, managing scheduling, EMR chart preparation, and ensuring HIPAA-compliant documentation.