Fertility Patient Care Coordinator — Scheduling Liaison

Prelude Fertility, Inc.; Marietta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Fertility benefits

Parental leave

Paid time off

401(k) plan

HSA contributions

Referral program

Education reimbursement

EAP

Job summary

Prelude Fertility, Inc. in Marietta seeks a friendly Fertility Patient Care Coordinator to manage initial patient contact after physician consultation and coordinate prescreening for IUI, IVF, FET up to treatment initiation.

You will be the primary contact for patients and ensure pre-screening documentation, testing, and consults are completed. You will work closely with administrative, genetics and Third Party clinical staff, supporting the patient journey from intake through treatment

Qualifications

• High school diploma required
• Bachelor’s degree preferred or comparable experience in reproductive medicine
• At least 1 year of Medical Administrative experience required.
• Fertility experience is highly preferred.
• Customer Service Driven
• Ability to work independently and as part of a multidisciplinary team.
• Effective organizational, communication and computer skills are a must.

Responsibilities

• Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
• Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
• Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
• Obtain proper consents for all treatment.
• Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
• Maintain patient’s records, charts and pertinent information.

Skills

Customer service

Independent worker

Organizational skills

Communication skills

Computer skills

Education

High school diploma

Bachelor’s degree or comparable experience in reproductive medicine

Job description

Prelude Fertility, Inc. in Marietta seeks a friendly Fertility Patient Care Coordinator to manage initial patient contact after physician consultation and coordinate prescreening for IUI, IVF, FET up to treatment initiation.

You will be the primary contact for patients and ensure pre-screening documentation, testing, and consults are completed. You will work closely with administrative, genetics and Third Party clinical staff, supporting the patient journey from intake through treatment