Fertility Patient Care Coordinator & Pre-Treatment Navigator

Ultipro; Austin, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

HSA Contributions

401(k) with company match

Education reimbursement

Employee Referral Program

PTO and holidays

Job summary

Aspire Fertility Austin is seeking a friendly, experienced Fertility Patient Care Coordinator to manage initial patient contact after physician consultation and coordinate prescreening for IUI, IVF, and FET. You will be the primary contact through treatment initiation, ensuring complete pre-screening and testing, with collaboration across administrative, genetics, and clinical staff.

Hours: Monday - Friday 7 a.m. - 4 p.m., with possible weekend/holiday call.

Qualifications

• High school diploma required.
• Bachelor’s degree preferred or comparable experience in reproductive medicine.
• At least 1 year of Medical Administrative experience required.
• Fertility experience is highly preferred.
• Ability to work independently and as part of a multidisciplinary team.
• Effective organizational, communication and computer skills are a must.

Responsibilities

• Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
• Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
• Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
• Obtain proper consents for all treatment.
• Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
• Maintain patient’s records, charts and pertinent information.

Skills

Medical Administrative

Education

High school diploma

Bachelor's degree

Job description

Aspire Fertility Austin is seeking a friendly, experienced Fertility Patient Care Coordinator to manage initial patient contact after physician consultation and coordinate prescreening for IUI, IVF, and FET. You will be the primary contact through treatment initiation, ensuring complete pre-screening and testing, with collaboration across administrative, genetics, and clinical staff.

Hours: Monday - Friday 7 a.m. - 4 p.m., with possible weekend/holiday call.