Fertility Care Concierge

Terra Fertility, LLC; Dedham (MA); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Overtime pay

Health, dental, and vision insurance

401(k) with employer match

Paid time off

Descripción de la vacante

Terra Fertility, LLC in Dedham, MA is seeking a Medical Assistant - Patient Navigator to guide patients through evaluation and treatment steps with a focus on care coordination and education. You will support the care team, maintain patient records, and ensure timely communication while adhering to HIPAA policies.

The role emphasizes strong communication, organizational skills, and learning fertility-care workflows.

Formación

• Completion of a medical assisting program or equivalent education.
• Medical assistant certification preferred.
• At least two years of experience in a medical practice or healthcare setting preferred.

Responsabilidades

• Serve as a consistent point of contact within the clinical team, guiding patients through evaluation and treatment steps.
• Coordinate patient care with physicians and nurses, organizing next steps and treatment progression.
• Respond to patient calls and messages promptly, routing questions to the licensed team as needed.
• Track appointments, testing, and follow-up care, including labs, imaging, and referrals.
• Maintain treatment-readiness checklists and accurate documentation in the EMR.

Conocimientos

Medical terminology

Clinical workflows

Patient coordination

Organizational skills

Communication skills

HIPAA compliance

Educación

Medical assisting program

Medical assistant certification

Herramientas

EMR/EHR systems

Scheduling platforms

Microsoft Office

Descripción del empleo

Terra Fertility, LLC in Dedham, MA is seeking a Medical Assistant - Patient Navigator to guide patients through evaluation and treatment steps with a focus on care coordination and education. You will support the care team, maintain patient records, and ensure timely communication while adhering to HIPAA policies.

The role emphasizes strong communication, organizational skills, and learning fertility-care workflows.