AmeriCorps Patient Navigator - Fertility Access

Lead For America; Springfield (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare

Childcare benefits

Student loan forbearance

Fully-funded ACC Winter Institute

Living stipend

Job summary

Lead For America (ACC AmeriCorps) seeks a Patient Navigator at Boston Medical Center to improve fertility care access for underserved communities. You will provide education, coordinate appointments, and connect patients with resources under supervision of clinical staff.

The role emphasizes nonclinical support, program development, and collaboration with hospital teams, with opportunities to explore technology in a governance framework.

Qualifications

• Passion for community service and digital inclusion.
• Excellent communication and interpersonal abilities.
• Ability to work both independently and within a team.

Responsibilities

• Provide nonclinical patient navigation support and staff-approved education throughout the infertility evaluation process.
• Assist with appointment coordination and scheduling tests with guidance from clinical staff.
• Connect patients with hospital and community resources and coordinate with the healthcare team.
• Help develop and refine navigation workflows and educational resources.
• Track engagement and barriers, documenting activities per program procedures.
• Assist with exploring AI-enabled tools under approved protocols.

Skills

Strong communication

Interpersonal skills

Ability to work independently

Team collaboration

Education

High school diploma or GED

Job description

Lead For America (ACC AmeriCorps) seeks a Patient Navigator at Boston Medical Center to improve fertility care access for underserved communities. You will provide education, coordinate appointments, and connect patients with resources under supervision of clinical staff.

The role emphasizes nonclinical support, program development, and collaboration with hospital teams, with opportunities to explore technology in a governance framework.