Fertility Patient Care Navigator — Onsite

springfertility; Oakland (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Investing in You Today and Tomorrow

Competitive medical, dental, andvision

Paid time off to recharge

401(k) with company match

Fertility and parental leave benefits

Job summary

Spring Fertility in Oakland, CA seeks a Patient Navigator to join the Care Team and help patients grow their families with clear, compassionate guidance through fertility treatment cycles.

You will generate journey maps, coordinate tests, document procedures, build trust with new patients, explain complex medical terms, monitor readiness, and schedule appointments to ensure a smooth patient experience.

Qualifications

• Bachelor's degree required.
• Passion for Reproductive Healthcare.
• Exceptional Communication Skills.

Responsibilities

• Generate journey maps and calendars based on treatment plans.
• Facilitate, track and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with all new patients.
• Explain complex medical processes and terms in an understandable way.
• Monitor patient compliance and readiness for treatment.
• Schedule appointments.

Skills

Exceptional communication skills

Education

Bachelor's degree

Job description

Spring Fertility in Oakland, CA seeks a Patient Navigator to join the Care Team and help patients grow their families with clear, compassionate guidance through fertility treatment cycles.

You will generate journey maps, coordinate tests, document procedures, build trust with new patients, explain complex medical terms, monitor readiness, and schedule appointments to ensure a smooth patient experience.