Federal Work Study - Iron Mountain Student Success Center Assistant 2026-2027

Bay de Noc Community College

Iron Mountain (MI)

On-site

USD 18,000 - 23,000

Part time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Bay de Noc Community College is seeking a Federal Work Study – Iron Mountain Student Success Center Assistant for the 2026-2027 year. The role supports student services at the Iron Mountain campus, assisting with reception, tutoring, and various clerical tasks while maintaining work-study eligibility.

The position offers 10–15 hours per week, with supervision under the Academic Support Coordinator, and requires enrollment as a degree-seeking student with progress toward degree requirements.

Qualifications

Must be a Bay College student in the work study program.
Enrollment in a minimum of one credit that applies toward the semester.
Maintain Satisfactory Academic Progress.

Responsibilities

Provide general reception duties for public, students, and employees of the college.
Answer phones.
Provide clerical support including data entry, file organization, copying, and assembly and production of materials for the center.
Calling students to inform them about the Online Learning Orientation.
Filter student questions to appropriate staff; coordinators, SI leaders, walk-in tutors.
Helping them with username and password issues over the phone/online.
Building Open Educational Resources.
Providing technical assistance to students.
Assisting with troubleshooting questions and/or problems related to Online Learning.
Assisting with designing, developing, and delivering training.
Assisting with developing instructional products.
Assist with coffee area upkeep and water plants.
Provide walk‑in tutoring in strong subject areas.
Monitor item check‑out and keep records of items.

Job description

Position Details

Position Information

Position Title

Federal Work Study - Iron Mountain Student Success Center Assistant 2026-2027 Pay Grade Level FLSA Benefits Department Iron Mt Student Services Campus Location Iron Mountain Pay Rate $15.00 per hour Min Salary Max Salary FTE Position Type Student Job Summary/Basic Function

The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on‑job experience for future employment, and give the student flexibility to work around class schedules.

Minimum Qualifications

Must be a Bay College student in the work study program to be considered for this position. Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA).
Work‑study requires that you are degree seeking and enrolled in a minimum of one credit that applies towards the semester you are employed.
You must maintain Satisfactory Academic Progress.

Preferred Qualifications

Months Per Year Work Hours Average 10-15 hours per week, dependent upon your work study award. Supervision Exercised Supervision Received

Works under the direction of the Academic Support Coordinator

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; move around the Center; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Duties

Provide general reception duties for public, students, and employees of the college
Answer phones
Provide clerical support including data entry, file organization, copying, and assembly and production of materials for the center
Calling students to inform them about the Online Learning Orientation
Filter student questions to appropriate staff; coordinators, SI leaders, walk-in tutors
Helping them with username and password issues over the phone/online
Building Open Educational Resources
Providing technical assistance to students
Assisting with troubleshooting questions and/or problems related to Online Learning
Assisting with designing, developing, and delivering training
Assisting with developing instructional products
Assist with coffee area upkeep and water plants
Provide walk‑in tutoring in strong subject areas
Monitor item check‑out and keep records of items. Follow up with persons checking out resources, computers, and other items.
Creating and maintaining bulletin boards and other promotional materials in the center
Assist in proctoring/reading exams in testing room
Other activities as assigned