Federal Work Study - Computer Lab Assistant 2026-2027

Bay de Noc Community College

Escanaba (MI)

On-site

USD 16,000 - 22,000

Full time

14 days+

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Job summary

Bay College in Escanaba is seeking a Federal Work-Study Computer Lab Assistant for the 2026-2027 academic year. The role supports IT services and on-campus technology while offering flexible work around class schedules.

The position requires student eligibility for federal work-study, enrollment in at least one credit, and maintenance of satisfactory academic progress. Typical hours are 10–15 per week under IT supervision.

Qualifications

Must be a Bay College student in the work study program to be considered for this position.
Eligibility for work-study determined after FAFSA.
You must be enrolled in at least one credit toward the semester employed.
Maintain Satisfactory Academic Progress.

Responsibilities

Answer Help Desk telephone and assist students and employees with technical issues.
Reset passwords
Assist users with setting up email on personal devices
Assist users with accessing the Bay College Wi-Fi Network
Provide support for classroom technology including video conferencing
Work within the Request Ticket system to solve user problems
Other duties as assigned by Helpdesk Coordinator and/or Coordinator of Campus User Technology
Assist in installation and troubleshooting of PC software and hardware across the campus
Assist in repair and setup of workstations
Assist in cabling of the network and troubleshooting the network
Assist Network admins with server maintenance tasks

Job description

Reset passwords

Position Information

Position Title Federal Work Study - Computer Lab Assistant 2026-2027 Pay Grade Level FLSA Benefits Department Information Technology Campus Location Escanaba Pay Rate $13.73 per hour Min Salary Max Salary FTE Position Type Student Job Summary/Basic Function

The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on-the-job experience for future employment, and give the student flexibility to work around class schedules.

Minimum Qualifications

Must be a Bay College student in the work study program to be considered for this position. Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA).
Work-study requires that you are degree seeking and enrolled in a minimum of one credit that applies towards the semester you are employed.
You must maintain Satisfactory Academic Progress.

Preferred Qualifications

Months Per Year Work Hours Average 10-15 hours per week, dependent upon your work study award. Supervision Exercised Supervision Received

Works under the direction of the IT Helpdesk Coordinator and Coordinator of Campus User Technology.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; move around the Center; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Duties

Job Duty

Answer Help Desk telephone and assist students and employees with technical issues.
Reset passwords
Assist users with setting up email on personal devices
Assist users with accessing the Bay College Wi-Fi Network
Provide support for classroom technology including video conferencing
Work within the Request Ticket system to solve user problems
Other duties as assigned by Helpdesk Coordinator and/or Coordinator of Campus User Technology
Assist in installation and troubleshooting of PC software and hardware across the campus
Assist in repair and setup of workstations
Assist in cabling of the network and troubleshooting the network
Assist Network admins with server maintenance tasks