Federal Work Study - Iron Mountain Campus Computer Lab Assistant 2026-2027

Bay de Noc Community College; Iron Mountain (MI); Presencial; USD 17 000 - 24 000; Tempo parcial

Resumo da oferta

Bay College on the Iron Mountain Campus is seeking a Federal Work-Study Computer Lab Assistant for 2026-2027. The role assists the Help Desk, helps students and staff with technical issues, and performs password resets.

Candidates must be Bay College students in the work-study program, enrolled in at least one credit, and maintain Satisfactory Academic Progress. Typical work hours are 10–15 per week, supervised by the Helpdesk Coordinator.

Qualificações

• Must be a Bay College student in the work-study program.
• Enrollment in at least one credit eligible for work-study.
• Satisfactory Academic Progress must be maintained.

Responsabilidades

• Answer Help Desk calls and assist students and staff with technical issues.
• Reset passwords
• Assist users with email setup on personal devices
• Assist users with accessing Bay College Wi-Fi
• Provide support for classroom technology including video conferencing
• Work within the ticket system to solve user problems
• Other duties as assigned by Helpdesk Coordinator
• Assist in installation and troubleshooting of PC software and hardware
• Assist in repair and setup of workstations
• Assist in cabling the network and troubleshooting

Conhecimentos

IT helpdesk

Password reset

Email setup

Wi-Fi access

Classroom tech support

Formação académica

Bay College student in work-study program

Enrolled in at least one credit

Maintain Satisfactory Academic Progress

Descrição da oferta de emprego

• Reset passwords

Position Details

Position Information

Position Title Federal Work Study - Iron Mountain Campus Computer Lab Assistant 2026-2027 Pay Grade Level FLSA Benefits Department Information Technology Campus Location Iron Mountain Pay Rate $15.00 per hour Min Salary Max Salary FTE Position Type Student

Job Summary/Basic Function

The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on-the-job experience for future employment, and give the student flexibility to work around class schedules.

Minimum Qualifications

• Must be a Bay College student in the work study program to be considered for this position. Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA).
• Work-study requires that you are degree seeking and enrolled in a minimum of one credit that applies towards the semester you are employed.
• You must maintain Satisfactory Academic Progress.

Preferred Qualifications

Months Per Year Work Hours Average 10-15 hours per week, dependent upon your work study award. Supervision Exercised Supervision Received

Works under the direction of the Helpdesk Coordinator.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; move around the Center; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Duties

• Answer Help Desk telephone and assist students and employees with technical issues.
• Reset passwords
• Assist users with setting up email on personal devices
• Assist users with accessing the Bay College Wi-Fi Network
• Provide support for classroom technology including video conferencing
• Work within the Request Ticket system to solve user problems
• Other duties as assigned by Helpdesk Coordinator
• Assist in installation and troubleshooting of PC software and hardware across the campus
• Assist in repair and setup of workstations
• Assist in cabling of the network and troubleshooting the network
• Assist Network admins with server maintenance tasks

Department Information

Contact(s)

Beth Berube, Director of Human Resources

Shena Turan, Human Resource Specialist

Contact Phone/Extension 906-217-4016 Contact Email [e-mail] Contact Fax [phone]

Posting Detail Information

Posting Number Posting Date 03/20/2026 Close Date Open Until Filled Yes Special Instructions to Applicants

Must be a Bay College student in the work study program to be considered for this position.

Quick Link for Internal Postings https://careers.baycollege.edu/postings/2814

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).