Federal Work Study - Box Office/Theatre Assistants

East Carolina University; Greenville (NC); On-site; USD 13,776 - 19,286; Part time

Job summary

East Carolina University is seeking several Box Office/Theatre Assistants to support the Box Office Manager with ticket sales, customer inquiries, and administrative tasks for the ECU/Loessin Playhouse operations and marketing, including social media, website, and visual promotions.

This role involves direct interaction with the public, requiring strong customer service skills and professionalism both in-person and over the phone.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Professional demeanor and punctuality.
• Interest or experience in theatre production.
• All majors are welcome, no experience required.

Responsibilities

• Assist with ticket sales and patron communications.
• Respond to phone messages and emails.
• Support general box office operations.
• Assist with marketing and event advertising.
• Perform miscellaneous duties as assigned by the Box Office Manager.
• Potentially assist in Design & Production shops based on experience and availability.

Skills

Communication

Customer service

Independent work

Teamwork

Punctuality

Professionalism

Theatre production

Job description

Position Overview

Position Title: Federal Work Study - Box Office/Theatre Assistants

Location: On-campus, Greenville, North Carolina

Student Job Category: Student - Federal Work Study On-Campus

Number of Vacancies: 14

Rate of Pay: $10.00 - $14.00/hourly

FLSA Status: FLSA Non-exempt

Will the position be subject to the CBC policy? Yes

Academic Term/Year: FALL 2026/SPRING 2027

GPA Requirement: Minimum of 2.0

Job Description

ECU School of Theatre and Dance is seeking several enthusiastic and reliable Box Office/Theatre Assistants to support the Box Office Manager with ticket sales, customer inquiries, and various administrative tasks related to the ECU/Loessin Playhouse operations and marketing including social media, website, and visual promotions.

This role involves direct interaction with the public, requiring strong customer service skills and professionalism both in-person and over the phone.

We welcome applicants from all backgrounds and levels of experience.

Key Responsibilities

• Assist with ticket sales and patron communications
• Respond to phone messages and emails
• Support general box office operations
• Assist with marketing and event advertising
• Perform miscellaneous duties as assigned by the Box Office Manager
• Potentially assist in Design & Production shops (e.g., costumes, paint, props) based on experience and availability

Work Schedule

• Primarily Monday-Friday, 10:00 AM - 4:00 PM
• Flexible hours to accommodate class schedules
• Evening and weekend shifts required during Playhouse performances (scheduled in advance)
• Box office closed during university holidays and breaks

Dress Code

• Business casual attire during performances or show-specific costumes as directed by the Design Team
• Casual attire acceptable during non-performance work hours

Preferred Qualifications

• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Professional demeanor and punctuality
• Interest or experience in theatre production

All majors are welcome, no experience required.

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. To be eligible for Federal Work Study positions, students must qualify and receive an award from the ECU Financial Aid Office. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Additional Information

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Application Period

Open Date: 07/31/2026

Close Date: 04/01/2027

Open Until Filled: No