Federal Services Admin Clerk III — Detroit

TeleSolv Group; Detroit (MI); On-site; USD 29,000 - 32,000; Full time

Job summary

TeleSolv Consulting is seeking a detail-oriented General Clerk III to support Trusted Traveler Program activities in Detroit, MI. The role requires a Tier 4 Public Trust and local residency for timely interview processes.

The incumbent will assist with identity verification, enrollment, appointments, data checks, and daily reporting. A high school diploma or GED and strong Microsoft Office skills are essential.

Qualifications

• U.S. Citizen with ability to obtain Tier 4 Public Trust.
• High school diploma or GED from a recognized institution.
• Two years of general administrative experience with customer interface.
• Two years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
• Two years of related undergraduate study may substitute for experience.

Responsibilities

• Greet and check-in applicants.
• Verify identity and documents; assess needs and respond to inquiries.
• Maintain up-to-date information on program requirements and enrollment.
• Notify Government inspection staff of information affecting applications.
• Check information against government databases.
• Provide daily and (CBP) contractor performance reports.
• Schedule interview appointments in the Trusted Traveler Programs Internal.
• Assist the public with creating accounts and submitting online applications.

Skills

Customer service

Microsoft Office

Communication

Attention to detail

Education

High school diploma or GED

Active Tier 4 Public Trust eligibility

Tools

Microsoft Word

PowerPoint

Excel

Job description

TeleSolv Consulting is seeking a detail-oriented General Clerk III to support Trusted Traveler Program activities in Detroit, MI. The role requires a Tier 4 Public Trust and local residency for timely interview processes.

The incumbent will assist with identity verification, enrollment, appointments, data checks, and daily reporting. A high school diploma or GED and strong Microsoft Office skills are essential.