Federal ServiceNow Solution Architect & Pre-Sales Leader

RGP; Virginia (MN); On-site; USD 170,000 - 190,000; Full time

Job summary

RGP seeks a Principal Solution & Technical Consultant for Public Sector pre-sales support to join our ServiceNow practice in the United States. You will lead and shape federal opportunities, craft proposals, size engagements, and deliver demonstrations to communicate the business value of ServiceNow solutions.

Up to 50% billable work and deep government contracting knowledge are required. You will collaborate with federal growth, capture, solutioning, pricing, contracts, and ServiceNow teams to

Qualifications

• Minimum 5 years demonstrated pre-sales solution consulting experience preferably with ServiceNow in the public sector (Federal, State)
• Minimum 5 years demonstrated deep functional and technical experience in ServiceNow implementations
• Demonstrated ability to influence and consult around key technical decisions during pre-sales pursuits
• Demonstrated experience in client facing, technical consulting and advising roles
• Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner
• Strong attention to detail and creative problem-solving skills are essential
• Proven record of successfully managing business relationships
• Demonstrated federal market experience, ideally with VA

Responsibilities

• Own the ServiceNow federal mission lane by converting leads into shaped, qualified, and winnable federal pursuits
• Partner closely with federal growth, capture, solutioning, delivery, pricing, contracts, and ServiceNow teams to shape client conversations, technical approaches, demos, staffing models, and proposal strategies
• Bring practical understanding of federal contract vehicles and acquisition mechanics, including GWACs, IDIQs, BPAs, task orders, set-asides, teaming arrangements, procurement timelines, evaluation criteria, and proposal compliance
• Lead pursuit shaping and client-facing solution strategy through close, maintaining accountability beyond initial lead identification
• Assist the business development team to successfully close new business
• Point person on pre-sales pitches and joint pursuit teams
• Define, solution and size project proposals according to standards and effective strategies
• Lead demonstrations to illustrate business value of the platform and products
• Advise customers on industry and ServiceNow best practices
• Prepare client tuned proof of concepts and proof of value demonstrations leveraging DEMOHUB Partner Demo Instances
• Interface with ServiceNow technical product teams as needed
• Subject Matter Expertise on ServiceNow platform and product solutions
• Identify improvements, new capabilities, industry trends and competitive landscapes
• Achieve ServiceNow Practice and Individual KPI's and Metrics as defined

Skills

Pre-sales experience

ServiceNow experience

Consultative selling

Client facing

Communication skills

Problem solving

Interpersonal skills

Relationship management

Federal market experience

Education

Bachelor's degree in IT/CS/Engineering

Job description

RGP seeks a Principal Solution & Technical Consultant for Public Sector pre-sales support to join our ServiceNow practice in the United States. You will lead and shape federal opportunities, craft proposals, size engagements, and deliver demonstrations to communicate the business value of ServiceNow solutions.

Up to 50% billable work and deep government contracting knowledge are required. You will collaborate with federal growth, capture, solutioning, pricing, contracts, and ServiceNow teams to