Federal ServiceNow Developer - ITSM, ITOM, Workflow

Magnus Management Group LLC

Pittsburgh (Allegheny County)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Magnus Management Group LLC is seeking an experienced ServiceNow Developer to support the Department of Energy’s Naval Reactors Laboratory Field Office Mission Support Division. The selected candidate will design, configure, develop, deploy, document, and support ServiceNow applications and workflow solutions in a sensitive Federal environment.

The candidate will work closely with Mission Support Division stakeholders to translate operational requirements into secure, maintainable ServiceNow

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum two years of directly relevant ServiceNow development and/or administration experience.
Proficiency configuring, scripting, developing, and deploying ServiceNow solutions.
Experience with ITSM, ITOM, Workflow, Service Catalog, and custom apps.
Understanding of Federal IT and cybersecurity requirements (DOE/NNSA directives, FISMA/NIST).
Excellent verbal and written communication skills.

Responsibilities

Design, develop, configure, test, and implement ServiceNow workflow applications.
Configure ServiceNow applications, forms, workflows, catalogs, and custom functionality.
Develop and support solutions across ITSM, ITOM, workflow, catalog, and custom applications.
Provide operational support and troubleshooting for deployed ServiceNow applications and modules.
Maintain accurate documentation for developed modules, configurations, workflows, and applications.
Communicate with Mission Support Division personnel to clarify requirements, priorities, schedules, and deliverables.
Brief management on ServiceNow development progress and project status.