DoD ServiceNow Developer & Administrator

Syneren Technologies Corporation; Alexandria (VA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Syneren Technologies Corporation in Alexandria, VA seeks a ServiceNow Developer / Administrator to design, configure, and maintain ServiceNow applications for a DoD AMS program. The role covers ITSM, SPM, and Agile development with modernization and secure cloud migration focus.

Candidates will implement flows, CMDB, automation, and security controls, work in two-week sprints, and ensure compliance with DoD RMF and STIGs. Active SECRET clearance is required.

Qualifications

• Citizenship: U.S. Citizenship is required.
• Security Clearance: Active Secret clearance.
• ServiceNow Certification: Active ServiceNow Certified System Administrator (CSA).
• DoD 8570 Certification: Active IAT Level II baseline certification on hire.
• Experience: 3+ years in ServiceNow administration and development, ITSM focus.
• Agile & SPM: 1 year configuring Agile Development and SPM modules.
• ITIL v4: Strong ITIL v4 process knowledge.
• Education: Bachelor’s degree in computer science or related field.

Responsabilités

• Platform Development & Administration: Design, build, configure, and customize ServiceNow apps.
• Workflows & Automation: Create Flow Designer workflows and IntegrationsHub integrations.
• ServiceDesk & ITSM Support: Configure Incident, Problem, Change, Request, Knowledge, CMDB.
• Agile & SPM Execution: Participate in two-week sprints to translate backlog into configurations.
• CMDB & Asset Management: Manage CMDB, Discovery, and Asset Management for assets and licenses.
• Modernization & SaaS Migration: Support migration to ServiceNow SaaS in secure cloud environments.
• Security & Compliance: Align with DoD Zero Trust, DISA STIGs, RMF; enable continuous monitoring.
• Release & Change Management: Use Update Sets; coordinate with Change Control Board.

Connaissances

ServiceNow

ITSM

Agile

SPM

CMDB

Flow Designer

IntegrationHub

MID Servers

REST API

SOAP API

Formation

Bachelor’s degree in computer science, or a related field

Outils

IntegrationHub

MID Servers

REST API

SOAP API

Description du poste

Syneren Technologies Corporation in Alexandria, VA seeks a ServiceNow Developer / Administrator to design, configure, and maintain ServiceNow applications for a DoD AMS program. The role covers ITSM, SPM, and Agile development with modernization and secure cloud migration focus.

Candidates will implement flows, CMDB, automation, and security controls, work in two-week sprints, and ensure compliance with DoD RMF and STIGs. Active SECRET clearance is required.