Federal Program Assistant: Office Ops & Data

Transportation Security Careers; Hopedale (OH); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security, is seeking Program Assistants to support managers and teams with administrative coordination, data tracking, scheduling, and records management in an office environment.

You will handle varied tasks across finance, HR, payroll, scheduling, and operations, ensuring accurate information and timely actions while maintaining professional communication with internal and external contacts.

Qualifications

• Experience providing administrative or program support in a busy office
• Experience preparing reports, correspondence, spreadsheets, or presentations
• Experience tracking deadlines, assignments, records, or performance information
• Experience researching information in files, databases, and electronic systems

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and detail

Written and verbal communication

Data entry and tracking

Office software proficiency

Records and document management

Calendar and deadline coordination

Customer service

Multitasking

Discretion with sensitive information

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security, is seeking Program Assistants to support managers and teams with administrative coordination, data tracking, scheduling, and records management in an office environment.

You will handle varied tasks across finance, HR, payroll, scheduling, and operations, ensuring accurate information and timely actions while maintaining professional communication with internal and external contacts.