Federal Penetration Testing TAM - Client Success

Cacheflow; Washington; On-site; USD 120,000 - 140,000; Full time

Job summary

Synack is seeking a Technical Account Manager to oversee onboarding and test execution for its Penetration Testing as a Service platform. You will translate customer needs into scoped engagements and guide researchers to effective testing.

You will collaborate with internal teams, explain complex security concepts to non-technical audiences, and ensure client success while maintaining compliance and security standards.

Qualifications

• Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation.
• Experience with scripting languages and developing scripted solutions to problems.
• Ability to explain technical concepts to a non-technical audience.
• Industry certifications such as Security+, CISSP, CISA.
• Compliance and audit familiarity with PCI, ISO 27001, SOC 1, SOC 2.
• Excellent time management, multi-tasking, and prioritization skills; ability to manage multiple concurrent projects.
• Citizenship requirement: US citizens.
• Current Top Secret clearance with SCI Eligibility.

Responsibilities

• Develop the scope of penetration tests and guide researchers to effective testing.
• Use your consultative communication skills to gather requirements, understand customer needs, and influence internal stakeholders.
• Partner with internal stakeholders to determine, develop, and analyze the client’s assets.
• Work independently with little guidance and provide technical product expertise to build the appropriate solution for the client’s needs.
• Provide technical SME support to internal stakeholders and the client on their strategic goals and testing requirements.

Skills

Vulnerability discovery management

Risk management frameworks

Scripting languages

Explain technical concepts

Time management

Education

Security+

CISSP

CISA

Job description

Synack is seeking a Technical Account Manager to oversee onboarding and test execution for its Penetration Testing as a Service platform. You will translate customer needs into scoped engagements and guide researchers to effective testing.

You will collaborate with internal teams, explain complex security concepts to non-technical audiences, and ensure client success while maintaining compliance and security standards.