Federal IT Support Specialist - Remote & Desk-side
NuAxis Innovations
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Job summary
NuAxis Innovations is seeking a talented Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, and workplace tools.
You will own, track, troubleshoot, document, resolve, and escalate IT incidents within SLAs while maintaining clear customer communication and contributing to improved service delivery.
Job description
NuAxis Innovations is seeking a talented Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, and workplace tools.
You will own, track, troubleshoot, document, resolve, and escalate IT incidents within SLAs while maintaining clear customer communication and contributing to improved service delivery.
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