Federal IT Operations Lead — DoD/Top Secret

KBR Careers; Washington (District of Columbia); On-site; USD 77,050 - 115,575; Full time

Benefits offered by this job

Bonuses/Commission potential

Flexible work schedule

401K plan with company match

Job summary

KBR Careers is seeking an Operations Manager to lead IT operations supporting Federal Government programs, ensuring high availability, compliance with ITSM practices, and cross-functional coordination. The role demands DoD experience and a Top Secret clearance, with leadership over resources and processes to meet mission-critical needs.

The successful candidate will oversee performance, reporting, and stakeholder engagement, driving improvements across security, policy, and operations in a

Qualifications

• Must be a U.S. Citizen.
• Active DoD Top Secret Security Clearance (minimum requirement).
• Minimum of 10 years of demonstrated experience in IT operations using ITSM best practices within the Federal Government.
• Preference for experience supporting the Department of Defense (DoD) environment.
• Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government operations.

Responsibilities

• Lead daily IT operations in support of Federal Government programs.
• Implement and enforce ITSM processes and industry best practices.
• Manage operational performance, staffing, schedules, and resources.
• Coordinate with Government stakeholders to ensure mission success.
• Monitor service delivery, identify operational risks, and implement corrective actions.
• Develop and maintain operational procedures, metrics, and reporting.
• Ensure compliance with Government policies, security requirements, and contractual obligations.
• Provide leadership and mentorship to technical and operational personnel.
• Support continuous process improvement initiatives to increase operational efficiency and customer satisfaction.

Skills

Operational leadership

Team coordination

Education

High School Diploma or equivalent

Job description

KBR Careers is seeking an Operations Manager to lead IT operations supporting Federal Government programs, ensuring high availability, compliance with ITSM practices, and cross-functional coordination. The role demands DoD experience and a Top Secret clearance, with leadership over resources and processes to meet mission-critical needs.

The successful candidate will oversee performance, reporting, and stakeholder engagement, driving improvements across security, policy, and operations in a