Operations Manager

KBR Careers; Washington (District of Columbia); On-site; USD 80,040 - 119,945; Full time

Benefits offered by this job

401K match

Medical

Dental

Vision

Life Insurance

AD&D

FSAs

Disability

Paid Time Off

Flexible schedule

Training & development

Job summary

KBR Careers seeks an Operations Manager (Contingency Hire) to lead day-to-day IT operations supporting DoD programs in Washington, DC. The role involves managing technical personnel, ensuring operational readiness, and maintaining service delivery in line with DoD standards.

The position requires 10+ years of federal IT operations experience, DoD 8570.01-M IAM Level II certification, and strong leadership. This contingency hire offers growth within a global, ethical employer under DoD contracts.

Qualifications

• Must be a U.S. Citizen with active DoD Top Secret clearance.
• DoD 8570.01-M IAM Level II certification required.
• Minimum 10 years in IT operations within Federal Government or DoD environments.

Responsibilities

• Lead and manage daily IT operations for enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk, and operational support functions.
• Ensure compliance with DoD cybersecurity requirements and workforce standards.
• Manage staffing, scheduling, performance metrics, and resource allocation.
• Coordinate with Government customers, program management, engineering, and subcontractors.

Skills

Leadership

IT Operations

Staff Management

Communication

Education

High School Diploma or equivalent

DoD 8570.01-M IAM Level II Certification

Job description

Program Summary

KBR’s Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions.

Title

Operations Manager (Contingency Hire)

Position is Contingent on Award of Contract

Job Summary

The Operations Manager provides leadership and oversight for day-to-day IT operations supporting Department of Defense programs. This position is responsible for managing technical personnel, ensuring operational readiness, maintaining service delivery performance, and overseeing enterprise IT operations in accordance with contractual requirements and DoD standards. The Operations Manager works closely with engineering, cybersecurity, and program management teams to ensure operational excellence, compliance, and customer satisfaction.

Roles And Responsibilities

• Lead and manage daily IT operations supporting enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk activities, and operational support functions.
• Ensure compliance with DoD cybersecurity requirements, DoD 8140.01 workforce standards, and contractual obligations.
• Manage staffing, scheduling, operational metrics, and performance objectives.
• Coordinate with Government customers, program management, engineering teams, and subcontractors to ensure successful mission execution.
• Monitor operational performance, identify risks, and implement continuous process improvements.
• Support operational planning, technical reviews, budgeting, reporting, and resource management.
• Provide leadership, mentorship, and professional development for technical personnel while promoting operational excellence and customer satisfaction.

Basic Qualifications

• Must be a U.S. Citizen. Active DoD Top Secret Security Clearance required.
• High School Diploma or equivalent.
• DoD 8570.01-M IAM Level II Certification
• Must meet requirements in accordance with DoD 8140.01 for System Administration Core compliance as defined within the DoD Cyber Workforce Framework (DCWF).
• Minimum of 10 years of demonstrated experience in IT operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment.
• Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government or Department of Defense (DoD) operations.
• Demonstrated experience leading technical operations teams responsible for enterprise IT services, system administration, network operations, and customer support.
• Proven experience managing personnel, operational performance, service delivery, and technical resources in a mission-critical environment.
• Strong leadership, communication, organizational, and decision-making skills.

Preferred Qualifications

• Experience supporting Department of Defense enterprise IT operations.
• Demonstrated knowledge of ITIL/ITSM best practices, operational planning, cybersecurity compliance, and continuous process improvement.
• Experience managing large-scale enterprise IT operations supporting multiple locations and mission-critical environments.

Work Location: On-site support.

Compensation

$80,040 - $119,945. The salary range posted is for Washington, DC. The offered rate will be based on contract affordability, the selected candidate’s knowledge, skills, abilities, and/or experience, and in consideration of internal parity.

Additional Compensation

• bonuses
• commissions
• other forms of compensation to certain job titles or levels
• sign on bonus
• relocation benefits
• short-term incentives
• long-term incentives
• discretionary payments for exceptional performance

Benefits

• 401K plan with company match
• medical
• dental
• vision
• life insurance
• AD&D
• flexible spending account
• disability
• paid time off
• flexible work schedule
• professional training and development

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and foster an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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