Operations Manager

KBR Careers; Washington (District of Columbia); On-site; USD 77,050 - 115,575; Full time

Benefits offered by this job

Bonuses/Commission potential

Flexible work schedule

401K plan with company match

Job summary

KBR Careers is seeking an Operations Manager to lead IT operations supporting Federal Government programs, ensuring high availability, compliance with ITSM practices, and cross-functional coordination. The role demands DoD experience and a Top Secret clearance, with leadership over resources and processes to meet mission-critical needs.

The successful candidate will oversee performance, reporting, and stakeholder engagement, driving improvements across security, policy, and operations in a

Qualifications

• Must be a U.S. Citizen.
• Active DoD Top Secret Security Clearance (minimum requirement).
• Minimum of 10 years of demonstrated experience in IT operations using ITSM best practices within the Federal Government.
• Preference for experience supporting the Department of Defense (DoD) environment.
• Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government operations.

Responsibilities

• Lead daily IT operations in support of Federal Government programs.
• Implement and enforce ITSM processes and industry best practices.
• Manage operational performance, staffing, schedules, and resources.
• Coordinate with Government stakeholders to ensure mission success.
• Monitor service delivery, identify operational risks, and implement corrective actions.
• Develop and maintain operational procedures, metrics, and reporting.
• Ensure compliance with Government policies, security requirements, and contractual obligations.
• Provide leadership and mentorship to technical and operational personnel.
• Support continuous process improvement initiatives to increase operational efficiency and customer satisfaction.

Skills

Operational leadership

Team coordination

Education

High School Diploma or equivalent

Job description

Program Summary

KBR’s Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions.

Program Summary

KBR’s Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions.

Title

Operations Manager

Position is Contingent on Award of Contract.

Job Summary

The Operations Manager is responsible for leading and overseeing IT operations supporting Federal Government programs. The successful candidate will provide operational leadership, ensure compliance with ITSM best practices, coordinate cross-functional teams, manage resources, and maintain high levels of system availability, performance, and customer satisfaction. Experience supporting DoD customers and operating within secure, mission-critical environments is highly desirable.

Roles And Responsibilities

• Lead daily IT operations in support of Federal Government programs.
• Implement and enforce ITSM processes and industry best practices.
• Manage operational performance, staffing, schedules, and resources.
• Coordinate with Government stakeholders to ensure mission success.
• Monitor service delivery, identify operational risks, and implement corrective actions.
• Develop and maintain operational procedures, metrics, and reporting.
• Ensure compliance with Government policies, security requirements, and contractual obligations.
• Provide leadership and mentorship to technical and operational personnel.
• Support continuous process improvement initiatives to increase operational efficiency and customer satisfaction.

Basic Qualifications

• Must be a U.S. Citizen. Active DoD Top Secret Security Clearance (minimum requirement).
• High School Diploma or equivalent.
• Minimum of 10 years of demonstrated experience in IT operations utilizing IT Service Management (ITSM) best practices within the Federal Government.
• Preference for experience supporting the Department of Defense (DoD) environment.
• Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government operations.

Work Location:

On-site support.

Compensation:

$$77,050 - $115,575. The salary range posted is for Washington, DC. The offered rate will be based on contract affordability, the selected candidate’s knowledge, skills, abilities, and/or experience, and in consideration of internal parity.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

Benefits

KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.